Letter and Response from BBC Regarding Its Internet Captions

David Pearson has worked with Lipreading Mom and the Collaboration for Communication Access via Captioning on the Internet Captions Campaign. His letter to the British Broadcasting Corporation (BBC) regarding lack of captions on its Web site yielded this response:

December 30, 2011

Dear Mr. Pearson,

Thank you for getting in touch and raising this query.

We can assure you that the BBC News site always strives to make its
content as accessible as resources and current technology allow.
Although subtitling is available on full-length news programmes, the BBC News site has a small but dedicated team processing, editing and
publishing around 150 pieces of video news footage per day for the web.

This content comes from a diverse range of sources, including
international bureaus, rolling news broadcasts (which contain no
pre-recorded subtitles) and news agencies. Given the quantity and nature of these clips that are produced on the web to tight news deadlines, we are currently unable to offer subtitling.

However, we are looking into technological solutions to address this and hope that in the near future we can deliver subtitles to news video
content in fast, efficient and consistent way.

In the meantime, may we suggest you enjoy the vast range of full-length news programmes available in iPlayer with subtitles:

http://www.bbc.co.uk/iplayer/categories/news

Regards,
BBC News Web site

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