Dear Christian Broadcasting Network (CBN) and The 700 Club Management,
As a follower with hearing loss, I am writing to express my concern about the lack of captions with your YouTube video streaming of The 700 Club broadcasts. On several occasions, myself and friends with hearing loss have wanted to watch online broadcasts events on your Website, only to be unable to understand the information you present due to lack of captions.
With the Centers for Disease Control and Prevention reporting that 34 million U.S. adults have hearing loss, it would be in CBN.com’s and The 700 Club’s best interest to provide captioned streaming as a way to appeal to this large group of potential viewers. Imagine the level of support and PR your network and site would receive if you launched captioned Internet broadcasts to appeal to this large portion of the U.S. population.
I welcome your thoughts and will be following up with you on behalf of the millions of Americans with hearing loss.
Author, Speaker, and Hearing Loss Advocate