My ears have a love-hate relationship with the phone. For 12 years, I’ve struggled to hear conversations from a variety of telephones—a regular landline, amplified phone, mobile phone, cell phone with Bluetooth capabilities. I tried phone captioning, but the captions didn’t always interpret word-for-word. Sometimes the words were scrambled or misinterpreted. That’s why I loved texting: No listening was required. But not all people text, and for those experiences with scheduling appointments, hearing on the phone was absolutely essential. I’d cringe every time I called the doctor’s office.
This fall, ReSound, manufacturer of hearing assistive technology, partnerned with me on the Lipreading Mom Show Me Your Ears campaign. I was also honored to have been asked by ReSound headquarters to sample their newest hearing aid product: the Versos.
Because of my positive experience with ReSound, I was more than excited to learn how ReSound could help those of us with hearing loss hear better on the phone. When I heard about the company’s new phone listening device, the Phone Clip+, I went to ReSound’s Commercial Product Manager, Jennifer Carlsen, with questions.
How is ReSound’s wireless phone accessory different than anything else on the market?
JC: The Phone Clip+ is a first in this industry. It’s “Made for iPhone” designation means that it is has been designed to connect specifically to iPhone and has been certified by the developer to meet Apple performance standards. ReSound is proud of this certification.
The Phone Clip+ offers someone who is hearing impaired an additional solution to help them connect to their world, just like a non-hearing impaired person does – via mobile phone or Bluetooth landline phone, or to their iPad or iPod Touch to stream music.
It offers additional benefits. When someone isn’t talking on their phone, they can utilize the Phone Clip+ as a remote control, to change programs or volume settings on their hearing aids, without requiring an additional accessory to carry with them.
Who would be ideal candidates for the accessory?
JC: The Phone Clip+ is easy to use, so it’s not limited to the stereotypical tech-savvy patient. The ideal candidate is any hearing impaired person who is looking for a little extra help on either their mobile phone or a Bluetooth landline phone, or streaming music from their mobile device, such as an iPad or iPod.
Individuals using the Phone Clip+ also have access to a new app – ReSound Control. This enables someone to discreetly adjust their hearing aids via their smart phone, rather than a more obtrusive remote control. The app is currently available (at no charge) for iPhones in the iTunes Store and will be available in the Google Play store for Android phones at the end of the month.
How long has ReSound worked to develop this product?
JC: ReSound has been developing our 2.4GHz platform for several years. It was initially introduced with ReSound Alera and the first generation of Unite wireless accessories in 2010, and our team continues to develop to bring solutions to market like the new ReSound Verso, the Phone Clip+ and the ReSound Control app – and additional exciting releases that you’ll hear about in the future.
How affordable is this accessory compared to similar products on the market?
JC: The Phone Clip+ is extremely competitive with other wireless accessories on the market. Its ability to double as a remote control offers even greater value for the patient who would like the benefits of a remote control, but only wants to purchase one wireless accessory.
Are there any other ReSound products planned for a 2013 launch that you would care to mention?
JC: ReSound will continue to expand our portfolio with the addition of Verso 5, a 3rd price point that will make Verso accessible to even more hearing impaired individuals. Verso TS will be a new solution to help patients who suffer from tinnitus. And ReSound will introduce the 2nd generation of Unite TV (streamer) and Unite Remote Control with many advances that have been requested by our customers and the people who are using the first generation of Unite wireless accessories.
Lipreading Mom is delighted to have ReSound as a partner in the Show Me Your Ears Campaign to promote hearing loss awareness. Would you care to comment on my campaign as a hearing aid manufacturer?
JC: ReSound supports initiatives that help create awareness for the impact of hearing loss and celebrate the moments patients can recapture through hearing instrument technology and the care of a hearing health care professional.
Maybe Lipreading Mom can convince ReSound to let her try out the Phone Clip+ in the near future. When and if I do, you, my faithful readers, will be the first to hear about it.
A note to LipreadingMom.com readers – Always do your research before purchasing a hearing assistive product. Just because one blog mentions one product doesn’t mean that there aren’t others out there that could perform just as well or better for your hearing needs.